garment care

to buy online

to buy by cheque

 

 

delivery & shipping

returns

 




GARMENT CARE
We take pride in producing garments that are luxurious in their look and feel, yet are durable and long lasting, if properly looked after. Please read all garment care labels to keep your knitwear garment in top condition.

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TO BUY ONLINE
To purchase online, go to the ‘Collection’ page. Click on the drawings, then select the size, colour, and quantity of your desired items and click on ‘add to cart’. Once you have finished adding items to your cart, click on ‘view cart’, then ‘checkout’. Once you have completed your order online, an order confirmation will be emailed to you.

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TO BUY BY CHEQUE
If you wish to pay by cheque instead of purchasing online, then please go to the ‘Collection’ page. Click on the drawings, then select the size, colour, and quantity of your desired items. Then click on ‘view cart’ and print out the page. Please add shipping fees (6GBP for purchases under 140GBPand 8GBP for purchases over 140GBP) to the total. Please send the printout of the order along with your complete delivery address and a cheque made out to ‘Nikkitabella’, writing your cheque guarantee card number, your name, and telephone number on the reverse of the check. For mailing address, please ring Nikki Doss on +44 20 7498 5902.

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DELIVERY & SHIPPING
We take great pride that all of our knitwear is made to the highest standards of quality. All of our items are made to order. Since each item is produced only after the order has been placed, please expect 6 to 8 weeks for delivery after your order has been confirmed.

All packages, both in the UK and abroad, are sent by the Royal Mail’s Recorded Delivery Service, which requires a signature upon delivery to ensure its safe arrival.

Shipping & Packaging
purchases under 140GBP: 6GBP
purchases over 140GBP: 8GBP

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RETURNS
At Nikkitabella baby we stand behind every item we sell, taking pride in our reputation for great quality and design. If you are not completely satisfied with a purchase, we will refund or exchange it as long as the products are returned to us within 14 days. Any exchanges will take 4-6 weeks from the date of receiving the returned item, as all of our garments are made to order.

• Fill out the exchange/refund slip enclosed in the package.

• Return the package, along with exchange/refund slip, to Nikkitabella baby. For mailing address, please ring Nikki Doss on+44 20 7498 5902. We strongly recommend returning all items with a recorded delivery service. We cannot accept responsibility for goods lost or damaged in transit.

Please Note
• Returned merchandise will only be accepted if it is in perfect condition, unworn, and in its original packaging.

• There are no refunds on shipping and packing fees.

• Please allow two billing cycles for refunds to your credit card.

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